I was contacted by 2degrees after my recent posts.
They now have a page on setting up ipads. I'm not sure if it was there when I was trying to do so. I certainly couldn't find it. Anyway... here it is.
http://www.2degreesmobile.co.nz/microsim
They describe the process as a bit fiddly. It certainly is.
For me, I will convert my Vodafone SIM to a micro-SIM and use an adaptor ($7 on Trademe) to run it normally in my iPhone. If I need 3G in my iPad (like a Xmas when we go to the inlaws) I will swap it into the iPad.
- Posted using BlogPress from my iPad
Thursday, 9 September 2010
Tuesday, 7 September 2010
More 2degrees progress
I think I have finally had success with getting 2degrees working on my iPad. I had to put the micro-SIM in my iPhone and add some credit and purchase the data pack. I got a confirmation txt.
I also rang up and got a web password txt to my iPhone.
I then returned the SIM to my iPad.
In short you absolutely NEED an iPhone to set up an iPad with 2degrees systems. This is pretty poor and they need to sort this out.
My experience with 2degrees continues to be poor. The promised $10 credit hasn't been applied. When I got the web password I asked to talk to a supervisor. But they could not speak to me then and were to ring back later. Someone rang back later. Unfortunately I can not understand their ascent so i don't know their name and they didn't leave a phone number.
The 2degrees web site is not very good. It does not show transactions immediately. I still need to confirm that I have bought a data pack.
So.... I continue to recommend avoiding 2degrees until they mature their systems. I've also had recent problems with XT as well. While technically both 2degrees and XT are more suited to Apple products, Vodafone seems to provide a better implementation.
- Posted using BlogPress from my iPad
I also rang up and got a web password txt to my iPhone.
I then returned the SIM to my iPad.
In short you absolutely NEED an iPhone to set up an iPad with 2degrees systems. This is pretty poor and they need to sort this out.
My experience with 2degrees continues to be poor. The promised $10 credit hasn't been applied. When I got the web password I asked to talk to a supervisor. But they could not speak to me then and were to ring back later. Someone rang back later. Unfortunately I can not understand their ascent so i don't know their name and they didn't leave a phone number.
The 2degrees web site is not very good. It does not show transactions immediately. I still need to confirm that I have bought a data pack.
So.... I continue to recommend avoiding 2degrees until they mature their systems. I've also had recent problems with XT as well. While technically both 2degrees and XT are more suited to Apple products, Vodafone seems to provide a better implementation.
- Posted using BlogPress from my iPad
Monday, 6 September 2010
Getting an iPad going on 2degrees
I have previously posted on getting an iPad going on the 2degrees network. Essentially I said it was easy.
I have now found that it is not.
It is easy to get going on a casual rate but that costs a fortune. It has proved to be almost impossible to get a iPad going on one of their well priced data plans.
The process seems to rely on you owning an iPhone 4.
The problem is the txt messaging SIM application that is required to buy the data pack. It has no way of receiving a txt. This means you don't get a txt confirming you have bought the pack. It also means you don't receive the txt saying the purchase of the pack failed because the moment you connected the SIM it chews 1cent of the credit meaning you don't have enough credit to buy the pack.
To check that the purchase of the pack is successful, you need to go on their website. However, you can not get a password to the website because the password gets txt to your iPad (and remember it can't receive txt)!!!
You can't get a password through their call centre either.
Basically you are stuffed. You have to buy the card AND more credit.
That doesn't seem such a big deal... If you know about it in advance. You can buy credit via their phone system.
That's if your name isn't Sym... In which case your credit card number is rejected by their system!
My only option is to buy vouchers from a service station... Which is pretty third world. Frankly I'm not sure it is worth the effort.
My current recommendation is to avoid 2degrees for ipads because they don't have their processes sorted.
I also wonder about their customer service. When, after 2 weeks, we finally got to the reason why I couldn't connect (despite regularly chasing them) and established that really their processes were stuffed for iPads, they gave me a $10 credit. This of course prompted me to try to add credit and then expose other faults in their system. A better customer service approach would have been to get me (customer) to the point I was trying to get to. That would have been a good customer experience... Not a poor one like I have had.
I won't be moving my iPhone from Vodafone anytime soon. Vodafone have looked after me well over the years.
- Posted using BlogPress from my iPad
I have now found that it is not.
It is easy to get going on a casual rate but that costs a fortune. It has proved to be almost impossible to get a iPad going on one of their well priced data plans.
The process seems to rely on you owning an iPhone 4.
The problem is the txt messaging SIM application that is required to buy the data pack. It has no way of receiving a txt. This means you don't get a txt confirming you have bought the pack. It also means you don't receive the txt saying the purchase of the pack failed because the moment you connected the SIM it chews 1cent of the credit meaning you don't have enough credit to buy the pack.
To check that the purchase of the pack is successful, you need to go on their website. However, you can not get a password to the website because the password gets txt to your iPad (and remember it can't receive txt)!!!
You can't get a password through their call centre either.
Basically you are stuffed. You have to buy the card AND more credit.
That doesn't seem such a big deal... If you know about it in advance. You can buy credit via their phone system.
That's if your name isn't Sym... In which case your credit card number is rejected by their system!
My only option is to buy vouchers from a service station... Which is pretty third world. Frankly I'm not sure it is worth the effort.
My current recommendation is to avoid 2degrees for ipads because they don't have their processes sorted.
I also wonder about their customer service. When, after 2 weeks, we finally got to the reason why I couldn't connect (despite regularly chasing them) and established that really their processes were stuffed for iPads, they gave me a $10 credit. This of course prompted me to try to add credit and then expose other faults in their system. A better customer service approach would have been to get me (customer) to the point I was trying to get to. That would have been a good customer experience... Not a poor one like I have had.
I won't be moving my iPhone from Vodafone anytime soon. Vodafone have looked after me well over the years.
- Posted using BlogPress from my iPad
Thursday, 2 September 2010
Comparison of CI brands
Here is a useful link comparing the different CIs
http://dus28.grange.psu.edu/CIChoices/CIComparison.htm
- Posted using BlogPress from my iPad
http://dus28.grange.psu.edu/CIChoices/CIComparison.htm
- Posted using BlogPress from my iPad
Location:Rosalind St,Wellington,New Zealand
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